You may submit your request via the TENANT PORTAL,
or use the form below.
If you do not have access to the Tenant Portal but would like to request it, CLICK HERE
All requests for maintenance and repairs must be made by completing the Maintenance Request form to the left or by logging into the TENANT PORTAL. You must give us permission to use our keys for entry or you must be home to let the repair person in.
If you do not have access to the Tenant Portal but would like to request it, CLICK HERE.
After business hours, evenings and weekends we can only accommodate emergency repairs which are generally limited to plumbing emergencies and you will have to be home to meet the repair person. For after hour emergencies please call our answering service at (415) 753-4612.
Gordon Property Management will cover the cost of most plumbing repairs, however you should be aware that we do not cover the costs of repairs that are due to a tenants' negligence or lack of care.
Gordon Property Management will not pay to clear jammed or frozen garbage disposals. This is the most common type of maintenance request and is almost always caused by misuse or overuse of the garbage disposal. They are delicate machines and are not intended to grind up many kinds of foods or a large volume of food. Use the garbage disposal at your own risk!
If you lock yourself out of your apartment you will have to call a locksmith at your own expense.
EMERGENCY MAINTENANCE REQUESTS:
For emergency repairs you may call the office (415) 554-8812 and then follow up by completing the form or logging into the portal.
After hour emergencies please call our answering service at (415) 753-4612.